Frequently Asked Questions
Everything you need to know about our specialized eye-care fashion and accessories.
What is the shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Can I return or exchange my moisture-release eyewear?
Yes, we offer a 30-day return policy for unworn items in their original packaging. Please note that for hygiene reasons, opened eye drops or heat masks cannot be returned.
Are your specialized sunglasses UV protected?
Absolutely. All of our fashion-forward dry eye sunglasses feature 100% UVA and UVB protection alongside foam gaskets to block wind and irritants.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless shopping experience.
Do you offer international shipping?
Yes, we ship our dry eye solutions worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How do I know which frame size is right for me?
Each product page includes a detailed size guide with millimeter measurements. We recommend comparing these to your current favorite pair of glasses for the best fit.